Minnesota Warmline Takes Record Number of Calls in 2018

The Minnesota Warmline took nearly 10,800 calls and texts in 2018, more than double the number of calls in 2016, just two years before. The calls came from 73 counties across Minnesota.

“We are honored to be a trusted resource for help and support for so many people across Minnesota,” said Shannah Mulvihill, executive director. “Our Warmline staff is amazing and care so much about helping our callers, and the peer-to-peer approach used with this service is both unique and helpful to so many of our callers.”

The Minnesota Warmline provides people across Minnesota with an opportunity to connect with others, find support, reduce social isolation, and talk about their concerns in a peer-to-peer environment. For many people, the Warmline is an important tool that helps them before they reach a point of crisis and supports their mental health recovery.

Calls are answered by a team of professionally trained Certified Peer Specialists, who have first hand experience living with a mental health condition. If a caller is in need of more help, Warmline staff can directly connect him or her to the nearest county crisis line.

The Minnesota Warmline is open Monday through Saturday, 5 PM to 10 PM. For more information, click here.